UX

We’re a few days into the new year and I’m sick of it already. This is fundamental web usability 101 stuff that plagues us all and makes our online life that much more painful than it needs to be. None of these practices – none of them – is ever met with “Oh how nice, this site is doing that thing”. Every one of these is absolutely driving the web into a dismal abyss of frustration and much ranting by all. And before anyone retorts with “Oh you can just install this do-whacky plugin which rewri...

Who likes being treated like they’re in a minority group? Unless it means you’re in that exclusive group of playboy (or girl) billionaires, “minority group” often ends up with you being unfairly discriminated against because you don’t represent the perceived majority. As with social discrimination, technology discrimination is frequently the product of ignorance; people often don’t understand the impact of their choices. What a lot of this boils down to is culture, or more specifically, lack of...

I’ve had a lot of conversations with folks recently about web app performance. Often these conversations have been around the assertion that a content distribution network (here forth referred to as a CDN), is something you need to deploy early on in the optimisation process of a website. Personally, I see a CDN as a last resort; it’s what you turn to when all other performance tuning alternatives have been exhausted and you need to eke out that last little bit of latency by moving the content c...

Let me start this post by acknowledging that firstly, I screwed up and that secondly, Virgin Blue were very helpful after the aforementioned screw up. But they’ve still got a major usability issue and it’s one we website folks often face: defaults. Would you like fries with that? The problem with booking airline flights is that they’re always trying to upsize you. Would you like to pay for baggage (remember when that used to be free)?  Would you like to choose your seat (and pay for the privile...

Let me preface everything I’m about to write by saying this: I am not a designer. I enjoy design, but I tend to hack away at it a bit. Actually I’ve gone a bit to and from in my career moving from pure code roles to front end roles to web roles where you kind of need a bit of everything, and that’s probably where I’m most comfortable now. So treat everything that followers as the designer-by-default comments of a developer :) Fixed or variable No, not interest rates, web page layouts. Somewhere...

In the beginning, there was the web and you accessed it though the browser and all was good. Stuff didn’t download until you clicked on something; you expected cookies to be tracking you and you always knew if HTTPS was being used. In general, the casual observer had a pretty good idea of what was going on between the client and the server. Not so in the mobile app world of today. These days, there’s this great big fat abstraction layer on top of everything that keeps you pretty well disconnect...

Back in part 1 of Birth of a UX [https://www.troyhunt.com/2011/09/birth-of-ux-asafaweb-gets-identity-part.html] I talked about identifying styles that I liked, the head start the default MVC 3 template gives you, the eternal battle of Photoshop first versus CSS first, CSS resets then actually making a start on styling one central element of ASafaWeb and making it all play nice across browsers. And that was it – phew! This time around it’s about debugging the markup, building the nav and then co...

With the private beta testing of ASafaWeb [https://www.troyhunt.com/2011/09/building-safer-web-with-asafaweb.html] having gone quite nicely and a good whack of time then dedicated to both fixing stuff and implementing new features, it’s time to do something about this ugly duckling. I truly believe that the user experience is an absolutely fundamental factor in the success of a site and it really deserves some serious attention so rather than just hack it out, I’m going to approach it quite meth...